Privacy policy

Last Updated: 15 August 2025
Website: https://olexk.com/
Business Email: info@olexk.com

At OLEXK, your privacy is not just a policy — it’s a promise. We are committed to honoring your trust, protecting your data, and aligning with your values — all while complying with global laws like GDPR (EU/UK), CCPA/CPRA (California), PIPEDA (Canada) and other global privacy standards.

What Personal Information We Collect

We may collect the following types of information:

• Contact Info: Name, address, email, phone number
• Account Info: Login credentials (if you register)
• Order Details: Products purchased, payment method, shipping info
• Device Info: IP address, browser type, time zone
• Usage Data: Pages visited, session length, clicks
• Marketing Preference: Opt-in for emails, offers, etc.
• Messages: Emails, contact form queries, customer service chats

We do not knowingly collect data from anyone under 16 years of age.

Why We Collect It

We collect and use your data to:

• Process and deliver your orders
• Communicates order status, offers, and updates
• Customize your experience on our site
• Analyze site performance
• Prevent fraud and ensure security
• Fulfill legal and tax obligations
• Deliver customer support

We always act from a place of respect and consent.

Sources of Personal Information

We collect personal information directly from you when you:

• Visit or interact with our website
• Make a purchase or request customer service
• Sign up for newsletters or marketing communications

We may also collect information from third-party service providers (e.g., analytics, advertising partners).

How We Use Your Personal Information

We use your personal information to:

• Process and fulfill orders
• Communicate with you regarding your orders and inquiries
• Improve and personalize your shopping experience
• Comply with legal obligations
• Prevent fraud and ensure security
• Send marketing communications (with your consent)

Sharing Personal Information

We may share your personal information with:

• Service providers who assist with payment processing, shipping, marketing, and website analytics
• Legal authorities if required by law
• Third parties for advertising and analytics, with options to opt-out (see our Privacy Policy)

How Your Data Is Protected

• Secure Socket Layer (SSL) encrypted website
• PCI-DSS compliant payment systems
• Access control & admin authentication
• Third-party platforms with strict privacy standards
• Data minimization: we only collect what’s essential

Global Legal Compliance

We adhere to international standards like:

• GDPR (Europe/UK)
• CCPA/CPRA (California)
• PIPEDA (Canada)

Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Delete your data (“right to be forgotten”)
• Object to processing
• Withdraw consent
• Opt-out of selling (CCPA)

To exercise rights, email: info@olexk.com

Our Legal Basis for Processing (GDPR)

If you're from the EU or UK, our legal grounds for data processing include:

• Consent (when you opt-in to marketing)
• Contractual Necessity (for fulfilling your order)
• Legal Obligation (tax compliance, fraud prevention)
• Legitimate Interests (site analytics, product improvement)

Your Rights Under CCPA/CPRA

California residents have the following rights regarding their personal information:

1. Right to Know – Request disclosure of categories and specific pieces of personal data collected
2. Right to Delete – Request deletion of personal information (subject to exceptions)
3. Right to Opt-Out – opt out of the sale or sharing of personal data
4. Right to Non-Discrimination – Receive equal service and price even if you exercise privacy rights
5. Right to Correct – Request correction of inaccurate personal information

How to Exercise Your Rights

To exercise your California privacy rights, please contact us by:

• Email: info@olexk.com
• Phone: +13074008790
• Mailing Address: 5830 E 2nd St Ste 7000, Casper, WY 82609, USA

We may need to verify your identity before processing requests. Requests will be handled free of charge within 45 business days

Do Not Sell or Share My Personal Information

We do not sell your personal information for monetary consideration. You may opt out of sharing your data for advertising purposes via the “Do Not Sell My Info” link on our website footer.

What We Mean by “Sell” or “Share”

Under California law:

• "Sell" means disclosing or transferring your personal data to a third party in exchange for money or other valuable consideration.
• "Share" means disclosing your data for cross-context behavioral advertising (e.g., targeted ads on social media or display networks).

We do not sell your personal data for money, but we may use third-party tools (like Meta Pixel or Google Ads) that qualify as "sharing" under CCPA/CPRA definitions.

Categories of Personal Information That May Be Shared

We may collect and share the following categories for advertising or analytics purposes: This data is only shared with trusted service providers to operate, improve, and market our services.

Opt-Out of the Sale or Sharing of Your Data

You have the right to tell us not to sell or share your personal data for advertising or other purposes.

How to opt Out:

Click the “Do Not Sell or Share My Personal Information” link in our website footer

• Or contact us directly at:
• Email: info@olexk.com
• Phone: +13074008790

Use browser-based tools like Global Privacy Control (GPC) — we honor GPC signals

Once we receive your request, we will:

• Cease sharing your data for targeted advertising
• Update your preferences within 15 business days
• Confirm your request by email (if provided)

Payment & Third-Party Services

Payments are securely handled by:

• Visa
• Mastercard
• American Express
• Shop Pay
• PayPal
• Google Pay

We never store full payment info on our servers. Data is processed only by PCI-compliant platforms.

Cookies & Tracking Technologies

We use cookies for:

• Functional operations (cart, login)
• Analytics (e.g., Google Analytics)
• Marketing (e.g., Facebook Pixel)
• Personalization

You can control cookies via your browser or accept/reject via our cookie consent banner.

Behavioral Advertising

We may show you personalized ads via platforms like:

• Meta (Facebook/Instagram)
• Google
• TikTok

These use anonymized identifiers. You can opt-out of behavioral ads by adjusting settings in those platforms or via the DAA opt-out page.

Sharing of Information

We share limited info with trusted partners to run our business:

We never sell or rent your data.

Children’s Privacy (COPPA/UK/Global)

We do not knowingly collect or solicit data from anyone under 16. If you’re a parent/guardian and believe your child has shared info, contact us immediately.

User-Generated Content

Any reviews, testimonials, or messages you voluntarily post may be visible publicly (with your name or initials). You can request removal anytime.

Data Retention

• Order info: up to 7 years (tax/legal)
• Marketing data: until you unsubscribe
• Site usage: anonymized after 26 months
• Cookies: varies (see our cookies policy)

Changes to This Policy

We may update this page from time to time to reflect improvements or legal updates. The “Effective Date” will always reflect the current version.

Contact

Business Name: OLEXK

Address: 5830 E 2nd St Ste 7000, Casper, WY 82609, USA

Email: info@olexk.com

Phone: +13074008790

Business Hours: 9AM – 5PM (Monday to Friday), (GMT-05:00) Standard Time (New York)

Closing Note

At OLEXK, your trust is sacred. We commit to transparency, compassion, and compliance in all our interactions — because your journey deserves privacy, peace, and protection.